The Questions We Hear Every Day
Most questions we receive come down to three things: how fast your bKash or Nagad deposit reaches your account wallet, what documents we need for withdrawal verification, and how to reset your login if you switch phones. We built this page to answer those directly. Your deposit clears once your mobile wallet confirms the transaction — usually within a minute during business
hours, occasionally longer during peak evening periods when network traffic is high across Bangladesh. Withdrawals require a quick verification step: we ask for your account name to match the wallet you registered, then process the transfer. If you lose access to your phone or forget your password, use the account-recovery option on the login screen; we send a one-time code to the
number you registered. For anything else — a game rule, a bonus question, a technical issue — our support team is online every day. We keep this FAQ current with the questions players in Dhaka, Chittagong and Sylhet ask most, so you spend less time searching and more time in the lobby.
- bKash
- Nagad
- Rocket