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How We Handle Your Account Information

We collect only what we need to run your account, process bKash, Nagad and Rocket payments, and keep your login secure. This policy explains what we gather, how we use it, and the control you keep over your personal details.

Account securityPayment dataContact recordsDevice informationCookie usage
330k How We Handle Your Account Information
PRIVACY CONTACT

How to Reach Us About Your Data

Email privacy team Send data-access, correction or deletion requests to our privacy inbox. Include your registered mobile number and account ID so we can verify ownership before releasing or updating records.
Live chat for quick questions Open the chat widget in your account dashboard to ask about cookie settings, marketing preferences or login activity. The support agent can walk you through profile privacy toggles in real time.
Account settings panel Most privacy controls live under your profile tab: turn marketing emails on or off, review recent device logins, download your transaction history as a CSV, or request full account closure with data deletion.
DATA SAFEGUARDS

Security Measures We Apply to Your Information

Encrypted connections

Every page on 330k runs over HTTPS so login credentials, bKash deposit amounts and withdrawal requests travel encrypted between your device and our servers. We cannot read your wallet PIN; that stays inside the payment app.

Restricted access

Only authorized staff see personal records, and access logs track who opened which account file. Payment processors handle card or wallet credentials; we store only masked references and transaction timestamps.

Cookie transparency

Session cookies keep you logged in; analytics cookies measure page performance. You can block non-essential cookies through your browser settings, though some features like saved preferences may stop working.

Retention and deletion

Active accounts keep full game and payment history. If you close your account, we archive core records for the legally required dispute period, then delete personal identifiers. Email us to request early deletion where local law permits.

Privacy Policy Questions Bangladesh Players Ask

We ask for your mobile number, email, full name and date of birth at signup. Identity documents—national ID or passport scan—come later when you request your first withdrawal so we can verify ownership and meet operator requirements.

We see the transaction reference and amount each time you deposit, but your wallet PIN and full account credentials stay inside the payment app. Withdrawal requests go to the mobile number you registered, and you confirm the payout in your own wallet.

Yes. Log into your account, open the profile tab and click transaction history to download a CSV of deposits, bets and withdrawals. For a complete data export including device logs and support tickets, email our privacy team with your account ID.

Go to account settings, find the notifications panel and toggle off promotional messages. You will still receive critical account emails—withdrawal confirmations, security alerts—but no bonus announcements or game spotlights.

We archive core records—identity documents, transaction ledger, bet history—for the standard dispute window, then delete personal identifiers like your name and mobile number. Email us to request faster deletion where local regulations allow it.

We share transaction details with bKash, Nagad and Rocket to process payments, and with game studios to load live-casino tables or slot sessions. We do not sell contact lists or betting patterns to advertisers or data brokers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.